商业Pros Expose the Important Lessons They Learned From Their Very First Jobs
第一批工作很少闪闪发光，迷人或有趣。但是，每一个职业道路都必须从某个地方开始。这就是为什么重要的是要意识到每项第一项工作都是发展未来雇主的技能的机会。
记住:即使是最成功的商业guls had to get their start somewhere. To prove this, we enlisted six high-ranking CEOs to share the important lessons they learned from their own first jobs.
当您阅读他们的见解时，请记住，每个职位都可以是可销售的学习经历，这一切都是关于观点的。这些专家表明，您的心态略有转变可能是拥有基本的第一份工作和建立未来职业的基础之间的区别。
6个常见的第一项工作及其建立的技能
1. Working at a restaurant
Lunch and dinner rushes, the heat and chaos of the kitchen and the occasional broken dish—restaurant work can be thankless. But building rapport with your customers can impact more than just your tips.
“I spent much of my younger years in the restaurant business,” says Jason Zickerman, president and CEO at替代委员会。“我不会因为教会我如何在业务上取得成功的知识而退还这种经验。”他补充说，餐厅的工作在教您阅读肢体语言和导航性格类型方面做得很好。“您在业务中无能为力，这些事情并不重要。”
Zickerman解释说，商业专业人员需要理解their customers, not just hear what theysay。Working to earn tips forces you to think beyond your job description and do whatever you can to create an incredible experience.
Skills it builds:
- Communication
- 客户服务
- Attention to detail
- Interpersonal skills
2.在快餐服务中工作
闪电速度是您在快餐行业工作的期望。员工面对稳定的客户时，员工倾向于在狭窄的条件下与同事并肩工作。在这种环境中保持精确，快速和友好，建立了特殊的技能。
“十几岁的时候，我的第一份工作是在一家快餐店中作为一名清洁工，”TSI International。“I needed to interact with all kinds of people, even those who were extremely rude to me.” He says the expectation to respond graciously to everyone builds your ability to navigate tough situations with determination and a smile.
Mishra recalls being required to work long shifts doing physically demanding work, which helped him attain the drive and work ethic he uses to run his business today. He adds that to be successful in any business, it’s vital to work hard and get your hands dirty. “It takes a lot of time, effort and perseverance,” he says.
Skills it builds:
- 积极倾听
- Service orientation
- Communication
- 监视
3. Working in a call center
坐落在相同的小隔间中，任务是为陌生人提供脚本，电话和许多耐心的帮助，呼叫中心员工可以将他们的工作视为不人道的。但事实可能恰恰相反。
“我上大学时在技术支持呼叫中心工作，”联合创始人和CTO的Mike Catania说propersioncode.org。“It was a tedious and thankless job but there were some excellent lessons.” He explains that we tend to self-select the people in our lives once we graduate high school, which puts us out of touch with those who differ from us.
卡塔尼亚解释说：“在呼叫中心工作会将您推向折叠。”“即使是与其他人的话题交谈，也是一个人。”在呼叫中心，您不仅与全面有经验和个性的人交谈，而且还必须协助他们。这教授了Catania是一项宝贵的技能：您必须简洁地交流。
“In a business setting, if you can articulate something quickly and accurately, that’s always going to be received more positively than an overly verbose statement that might focus more on demonstrating what you know instead of what the other person needs to hear,” Catania says.
Skills it builds:
- Problem solving
- Interpersonal skills
- Listening
- 耐心
4. Working as a cashier
收银员面临着一场永无止境的战斗，以确保注册的线路不会太久。但是，不要让焦虑的购物者以您的态度让焦虑的购物者饮食。这项工作仍然归结为人们，即使每个客户只有几分钟。
“我的第一份工作是在杂货店里作为收银员，”鲍勃·埃利斯（Bob Ellis）说Bavarian Clockworks。“直到今天,我的客户服务技能learned in my first job have proven valuable for developing a cohesive team at my own company and building relationships with our clients.” Ellis emphasizes the importance of building relationships with people in an effort totrulyknow who you work with.
埃利斯说：“您的第一份工作不太可能是本垒打。”“但是，如果您周围努力工作，积极的人，您将学习新技能并获得更有意义的经历。”他补充说，与您合作的人可能会对您的专业成长和个人幸福产生深远的影响。
Skills it builds:
- Communication
- 客户服务
- Integrity
- 耐心
5. Working in a warehouse
Working around the clock to help supply chain hubs run more smoothly can be exhausting and even monotonous. That’s why it’s easy to forget the importance of true efficiency and reliability.
“我的第一份工作是在一个仓库里，我们每月发送了几十万封邮件，”转录外包。“Over time it taught me that no one was going to do my job for me. I had to be on time and do my duties or I was going to be fired.” Walker paid close attention to how the warehouse systematized every job, as well as the resulting growth and success.
When every role has been optimized to ensure the best results, each employee needs to “show up,” not only physically, but also mentally. When employees see these efforts pay off, the system can be effective.
沃克说，他的经验帮助他在为增长做准备时将目前公司的事情系统化。他认为强调效率始于一楼。“您必须设置物品以尽可能无缝。”
Skills it builds:
- 积极倾听
- Accountability
- 协调
- Time management
6. Working as a babysitter
您能想象一个比5岁时更易怒的客户吗？与孩子们一起工作是谋生的苛刻方法。现在，加上父母和安全的不同需求，事情变得更加复杂。但是那些人际障碍可能会导致一些认真的人技能。
据Stacy Caprio说，保姆可以帮助您获得出色的时间表和时间管理技能。Accelerated Growth Marketing。But the most important takeaway relates to people.
Though we tend to expect more from adults, Caprio points out that even adults operate from less-than-logical ideas sometimes. “Similar to a young child who might lock themselves in the bathroom and scream about a non-existent spider,” she explains.
But Caprio emphasizes that while you could argue all day about why people shouldn’t be scared of imaginary spiders, the best course of action is to see the situation from the other person’s perspective.
Skills it builds:
- Decision making
- 教学技能
- 责任
- 耐心
Every experience matters
As you can see, it’s in your hands to get more than just a paycheck out of your first job. Someone with true business sense will look back on previous work experience to appreciate the transferable skills they developed early on. And those skills might be a bigger deal than you realize.
Now that you’re aware of some of the valuable skills you didn’t realize you already had, be sure to leverage them in your next opportunity. Not sure what that next opportunity is exactly? Check out our职业能力测试to determine which careers could capitalize on your pre-existing skills and experience.
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